Reference

What You Agree To When You Use pera987

These terms set the rules for your pera987 account — how you open it, how you fund it via GCash, Maya, or InstaPay, and what both sides are responsible for.

Account eligibility rulesGCash, Maya, InstaPay transaction termsWithdrawal and payout conditionsAccount suspension and closurePhilippines jurisdiction scope
pera987 What You Agree To When You Use pera987
TERMS QUERIES

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you believe a transaction was processed incorrectly, contact us through any of the channels below. Quote your account number and the relevant transaction reference so we can resolve your query without delays.

Team online

Live Chat

Start a chat session from inside your account dashboard. Available for account and transaction term disputes; have your GCash or Maya transaction reference ready.

Email Support

Send a detailed message to our support address. Include your registered email, the date of the transaction, and which clause of these terms you are querying.

Account Help Centre

Browse the Help Centre from your account settings for posted term clarifications, payout condition summaries, and InstaPay transfer dispute steps.

HOW WE HANDLE IT

Account Security and Your Data Under These Terms

We apply consistent security practices to every account on the platform. Here is how each area works in practice and what you can request.

Data Retention

We keep your account records, GCash and Maya deposit logs, and session history for as long as required by applicable Philippine regulations and our internal audit obligations.

Account Security

Your account is protected by OTP verification at login. If your registered mobile number changes, you must update it through the account settings before the next GCash or Maya transaction.

Cookie and Device Tracking

We use cookies to maintain your session and detect duplicate account attempts. You can manage cookie preferences in your browser, but disabling them may affect account login and payment flows.

Requesting Changes

To update your registered details or request a copy of your account data, contact support via live chat or email. Identity verification is required before any change is applied.

Frequently Asked Questions About These Terms

Real questions from account holders about how these terms apply to their deposits, withdrawals, and account access on pera987.

No. Your deposit must come from a GCash or Maya account registered in your own name. Third-party funding is not accepted and may trigger an account review under our verification terms.

Contact support immediately with your InstaPay transaction reference number and the amount. We will trace the transfer and advise on the correction process, which can take several business days.

Submit a closure request through live chat or email. Any pending balance must be withdrawn to your GCash or Maya wallet before the account is deactivated. We aim to process closure within a reasonable period.

Yes. We send a notice to your registered contact details before any material change takes effect. Continuing to use your account after that date means you accept the updated version of these terms.

We may suspend an account immediately if we detect fraud, duplicate registration, or a breach of these terms. You will be notified by email and can contact support to dispute the action.

Access and eligibility depend on local Philippine law. These terms are interpreted in accordance with applicable regulations in the Philippines for eligible account holders where the platform is available.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.